Self-pay
Pay online here.
What is self-pay?
You have to work 240 hours every 2 months to keep your benefits (that's about 30 hours a week). If you don’t work enough hours, you can pay us for the hours you’re short. This lets you keep your health benefits.
If you worked no hours in 2 months, you can do a “full self-pay” for all 240 required hours.
If you are on maternity leave, you can also self-pay for up to 9 consecutive work periods. Call Customer Service at 702-733-9938 to make a maternity leave self-pay.
How will I know if I haven’t worked enough hours?
You will get a Self-Pay notice in the mail. You must make your self-payment before the due date to keep your benefits.
You can check how many hours you’ve worked using our app for Android and Apple devices.
When do I have to pay?
Pick the months below that you’re short hours to find out the due date for your self-payment, and when you’re covered.
Youʼre covered: May 1 to June 30
Youʼre covered: July 1 to August 31
Youʼre covered: September 1 to October 31
Youʼre covered: November 1 to December 31
Youʼre covered: January 1 to February 28/29
Youʼre covered: March 1 to April 30
How much do I have to pay?
You pay the same amount that your employer pays.
Use the calculator below to check how much you need to pay for your missed hours.
Self-Pay calculator
Enter the number of hours you worked:
How do I Self-Pay?
There are many ways to make a self-payment.
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Pay by phone
Call 702-733-9938 and follow the prompts.
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Pay by mail
Send a check or money order to:
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Use our drop box
You can put your payment in the Customer Service drop box at 1901 Las Vegas Boulevard South. Look for the Customer Service door. It’s suite 107.
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Pay online
Follow this link to make your self-payment online.
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Pay on your smartphone
Use our Customer Service app to Self-Pay on your smartphone.
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Pay in person
Bring your payment to the Customer Service Office.
Forms of payment
We accept
- Cash
- Checks
- Money orders
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- Visa
- MasterCard
- Discover
- American Express — We don’t accept American Express
Most major credit cards
Things to know about Self-Pay
- You can’t use self-pay to become eligible for benefits. It’s only to keep your benefits once you have them.
- For each hour you’re short, you pay the same amount that your employer pays.
- Self-payments are due at the end of every even-numbered month. This means February, April, June, August, October, and December.
- You can only make 6 self-payments in a row. That’s 1 year total.
- If you’re short hours and choose not to Self-Pay, you’ll lose your benefits.
- To become eligible again, you have to restart the process. This means you have to work 360 hours within 3 months to be eligible. You’ll also have a 1-month wait again.